Job Description
Join our award-winning Denver hotel team as a Front Desk Agent and enjoy the stability of weekly pay! We're seeking charismatic professionals to deliver exceptional guest experiences in our vibrant downtown location. With competitive compensation and a supportive team environment, this role offers immediate growth opportunities in the heart of Colorado's tourism capital.
As a cornerstone of our guest services, you'll be the first point of contact for international travelers, business executives, and leisure guests. Our commitment to weekly pay ensures financial flexibility while you build a rewarding career in hospitality. Apply today to become part of Denver's premier hotel experience!
Responsibilities
- Efficiently check-in/check-out guests using our property management system
- Manage reservations, room assignments, and billing inquiries
- Resolve guest complaints with professionalism and empathy
- Coordinate housekeeping and maintenance requests
- Process payments and handle cash/credit transactions accurately
- Provide local recommendations and assistance to guests
- Maintain accurate records of guest interactions and preferences
- Collaborate with concierge and valet teams for seamless service
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency with Opera, Fidelio, or similar PMS systems
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Valid Colorado driver's license preferred
- Basic knowledge of Denver attractions and transportation
- Strong attention to detail and multitasking abilities
- High school diploma or equivalent required