Job Description
Join our award-winning downtown Minneapolis hotel as a Front Desk Agent and experience the excitement of weekly pay! We're seeking charismatic professionals to deliver exceptional guest experiences while building a rewarding hospitality career. With competitive compensation, flexible scheduling, and growth opportunities, this role is perfect for individuals who thrive in fast-paced environments.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Resolve guest inquiries and concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain a clean and organized front desk area
Qualifications
- 1+ years hospitality or customer service experience
- Proficiency with reservation systems (e.g., Opera, Delphi)
- Exceptional communication and problem-solving skills
- Ability to work flexible hours including nights/weekends
- Basic math and cash handling abilities
- Professional appearance and positive attitude
- Valid work authorization in the US