Job Description
Join our award-winning downtown hotel team as a Front Desk Agent and enjoy the convenience of weekly pay! We're seeking a charismatic professional to create memorable guest experiences while managing check-in/out processes, handling reservations, and ensuring seamless hotel operations. This full-time role offers competitive compensation, comprehensive benefits, and opportunities for career growth in the heart of Wichita's vibrant hospitality scene.
Responsibilities
- Manage efficient guest check-in/check-out processes with attention to detail
- Handle reservation inquiries, modifications, and room assignments
- Process payments and maintain accurate financial records
- Resolve guest concerns with empathy and problem-solving skills
- Coordinate with housekeeping and maintenance teams for guest requests
- Operate hotel management systems (PMS) and communication tools
- Uphold brand standards through exceptional customer service
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy and reservation system knowledge
- Flexible schedule availability (nights/weekends required)
- Positive attitude with problem-solving aptitude
- Valid driver's license and reliable transportation