Job Description
Join the vibrant team at Grand Plaza Hotel in downtown Portland! We're seeking a dedicated Front Desk Agent to deliver exceptional guest experiences with weekly pay. This role offers competitive compensation, growth opportunities, and a dynamic work environment in Oregon's most exciting city. Perfect for hospitality professionals seeking stability and rapid payment cycles.
Responsibilities
- Check in/out guests efficiently with attention to detail
- Manage reservations and room assignments
- Handle guest inquiries and resolve service issues
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Utilize hotel management software (Opera preferred)
- Upsell hotel amenities and services
Qualifications
- 1+ years hotel front desk experience required
- Exceptional communication and customer service skills
- Proficiency in reservation systems
- Ability to work flexible shifts including weekends
- Basic knowledge of Portland tourism attractions
- High school diploma or equivalent
- Valid Oregon driver's license (for errands)
- Ability to stand for extended periods