Job Description
Join our dynamic team as a Front Desk Agent at Oakland Hospitality Group! We're seeking enthusiastic individuals to be the first point of contact for our valued guests. Enjoy daily pay, comprehensive training, and a supportive environment where no experience is needed – just your passion for hospitality and exceptional customer service. Located in vibrant Oakland, CA, this role offers growth opportunities and competitive benefits. Be part of a company that values your contributions and invests in your success!
Responsibilities
- Check-in/out guests efficiently using our property management system
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
- Assist with special requests and local recommendations
Qualifications
- No prior experience required – we provide full training!
- High school diploma or equivalent
- Basic computer literacy and comfort with technology
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Reliable transportation to our downtown Oakland location