Job Description
Join Oklahoma City's premier hospitality team with weekly pay opportunities! We're seeking dynamic Front Desk Agents to deliver exceptional guest experiences at our downtown hotel. Enjoy competitive compensation, flexible scheduling, and rapid payment cycles while advancing your career in the heart of Oklahoma's thriving tourism industry. Perfect for hospitality professionals who value financial stability and growth.
Responsibilities
- Seamlessly manage guest check-in/check-out processes using PMS systems
- Handle reservations, room assignments, and payment processing
- Resolve guest inquiries with proactive problem-solving skills
- Coordinate housekeeping and maintenance requests
- Execute upselling strategies for room upgrades and amenities
- Maintain accurate financial records and daily reports
- Collaborate with cross-departmental teams for flawless operations
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency in Opera, Cloudbeds, or similar PMS software
- Exceptional communication and conflict resolution abilities
- Strong multitasking skills in fast-paced environments
- Basic accounting and cash handling knowledge
- Flexible availability including nights/weekends/holidays
- High school diploma or equivalent required