Job Description
Join our award-winning hospitality team at Grand Plaza Hotel in Albuquerque! We're seeking passionate Front Desk Agents to deliver exceptional guest experiences with the added benefit of weekly pay. Enjoy competitive compensation, flexible scheduling, and opportunities for advancement in a dynamic hotel environment. If you thrive in fast-paced settings and prioritize guest satisfaction, apply today to start your career in luxury hospitality!
Responsibilities
- Check in/out guests efficiently while maintaining accuracy in reservation systems
- Resolve guest inquiries and complaints promptly with professionalism
- Process payments and manage cash handling procedures
- Coordinate with housekeeping and maintenance teams for room readiness
- Upsell hotel amenities and services to enhance guest experience
- Maintain security protocols for guest safety and property protection
- Prepare daily reports for management review
Qualifications
- High school diploma or equivalent required
- Minimum 1 year hotel/front desk experience preferred
- Strong communication and conflict resolution skills
- Proficiency in property management systems (e.g., Opera, Fidelio)
- Ability to multitask in high-pressure situations
- Valid driver's license and reliable transportation
- Flexible availability including nights/weekends/holidays
- Basic knowledge of Albuquerque attractions and services