Job Description
We are seeking a dedicated Front Desk Agent to join our dynamic team in the heart of Baltimore. As a key member of our hospitality staff, you will be the first point of contact for our guests, ensuring a warm welcome and exceptional service.
Our company is proud to offer Weekly Pay and flexible Shift Work schedules that fit your lifestyle. If you are an organized, customer-focused individual looking for a stable career in a vibrant city, we want to hear from you.
Why Join Us?
- Weekly Paycheck: Get paid every week for your hard work.
- Flexible Shifts: Day and night shifts available.
- Professional Development: Opportunities for growth within the company.
Responsibilities
- Greet guests warmly upon arrival and assist with check-in/check-out procedures.
- Manage incoming phone calls and emails promptly and professionally.
- Handle cash transactions and process payments accurately using hotel software.
- Maintain a clean and organized front desk area and lobby.
- Assist with guest inquiries regarding local attractions, dining, and transportation.
- Monitor security cameras and ensure the safety of guests and property.
Qualifications
- High school diploma or GED required.
- Previous experience in a front desk, reception, or hospitality role is preferred.
- Strong communication and interpersonal skills.
- Ability to work flexible shifts, including weekends and holidays.
- Proficiency with Microsoft Office Suite and property management systems.
- Ability to stand for extended periods and lift up to 20 lbs.