Job Description
Join our award-winning team as a Front Desk Agent at Grand Hospitality Group in downtown Chicago! We're seeking enthusiastic individuals to deliver exceptional guest experiences with our industry-leading weekly pay program. No prior experience required – we provide comprehensive training to set you up for success. Enjoy competitive compensation, flexible scheduling, and opportunities for advancement in a dynamic hospitality environment.
Responsibilities
- Check guests in/out efficiently using our property management system
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and services to guests
- Maintain a clean, organized front desk area
Qualifications
- High school diploma or equivalent required
- No prior hospitality experience necessary
- Strong communication and interpersonal skills
- Proficiency with basic computer applications
- Ability to work flexible shifts including weekends
- Professional appearance and customer service mindset
- Detail-oriented with organizational abilities
- Must pass background check