Job Description
Join our award-winning downtown Dallas hotel and become the face of luxury hospitality! We're seeking energetic Front Desk Agents with exceptional customer service skills to deliver memorable guest experiences. Enjoy weekly pay, competitive benefits, and career advancement opportunities in a dynamic urban environment. Our team thrives on professionalism, positivity, and creating unforgettable stays for business and leisure travelers alike.
Responsibilities
- Manage check-in/check-out processes with accuracy and efficiency
- Handle guest inquiries, reservations, and special requests
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Resolve guest complaints with empathy and professionalism
- Maintain a clean and organized lobby area
Qualifications
- Previous hotel front desk or customer service experience
- Proficiency with property management systems
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy and cash handling experience
- Professional appearance and demeanor
- High school diploma or equivalent
- Valid Texas driver's license (preferred)