Job Description
Join Grand Plaza Hotel Dallas and enjoy weekly pay in the heart of Texas! We're seeking dynamic Front Desk Agents to deliver exceptional guest experiences through flexible shift work schedules. Perfect for career-driven hospitality professionals seeking stability and growth opportunities. Benefits include free meals, employee discounts, and rapid advancement paths. Apply now to start your rewarding career in Dallas' vibrant hospitality scene!
Responsibilities
- Manage guest check-in/check-out processes with efficiency and professionalism
- Handle reservation inquiries and room assignments using property management systems
- Resolve guest complaints and escalate complex issues to management
- Process payments and maintain accurate financial transaction records
- Coordinate with housekeeping and maintenance teams for room readiness
- Uphold brand standards through exceptional customer service interactions
- Assist with valet services and luggage handling during peak shifts
Qualifications
- Minimum 1 year hotel or customer service experience
- Proficiency in property management software (e.g., Opera, Amadeus)
- Strong communication and conflict resolution skills
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent required
- Basic computer literacy and cash handling experience
- Ability to stand for extended periods during shift work
- Dallas-based candidates preferred (no relocation assistance)