Job Description
We are currently seeking a professional and welcoming Front Desk Agent to join our esteemed team in downtown Detroit. This is an excellent opportunity for individuals looking to build a career in hospitality with the assurance of weekly pay and a supportive management team.
As the first point of contact for our guests, you will be responsible for ensuring a seamless and memorable experience. We pride ourselves on our modern facilities and commitment to employee satisfaction.
Key Highlights:
- Guaranteed Weekly Pay Cycle
- Flexible Shift Work Options
- Employee Referral Bonuses
- Modern, Clean Work Environment
Responsibilities
- Greet and welcome guests warmly, ensuring a positive first impression upon arrival.
- Manage the front desk operations, including check-ins, check-outs, and registration processes.
- Answer incoming calls with a professional tone and direct inquiries to the appropriate departments.
- Handle customer inquiries, complaints, and requests promptly and efficiently to ensure high satisfaction.
- Monitor and maintain the cleanliness and organization of the front lobby and common areas.
- Assist with administrative tasks such as data entry, filing, and managing guest logs.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in a front desk, reception, or customer service role is preferred.
- Strong verbal communication skills and a professional demeanor.
- Ability to work flexible shifts, including evenings, weekends, and holidays.
- Proficiency in basic computer skills and familiarity with property management systems is a plus.