Job Description
Premier Detroit Hospitality is seeking a dedicated and professional Front Desk Agent to join our team. We pride ourselves on delivering exceptional guest experiences in the heart of the Motor City. We are currently offering Weekly Pay and a supportive work environment for individuals looking to advance their career in hospitality.
If you have a passion for customer service and thrive in a fast-paced environment, we want to hear from you. Join us and enjoy competitive compensation, flexible shift options, and the satisfaction of providing top-tier service.
Responsibilities
- Greet and Welcome: Provide a warm welcome to guests and ensure a smooth check-in and check-out process.
- Communication: Answer incoming calls professionally and direct inquiries to the appropriate departments.
- Security: Monitor access points, verify identification, and maintain a secure environment for guests and staff.
- Guest Services: Assist guests with local recommendations, inquiries, and requests to enhance their stay.
- Operations: Maintain the cleanliness and organization of the front desk area and lobby.
- Administrative: Process payments accurately and maintain guest records in the property management system.
Qualifications
- Experience: Previous experience in customer service, hospitality, or front desk operations is preferred but not required for the right candidate.
- Skills: Excellent verbal communication and interpersonal skills.
- Availability: Must be flexible to work various shifts, including evenings, weekends, and holidays.
- Computer Literacy: Basic proficiency with computers and POS systems is essential.
- Professionalism: A professional appearance and demeanor at all times.
- Education: High school diploma or GED equivalent.