Job Description
Join our dynamic hospitality team as a Front Desk Agent in Fort Worth, TX! We offer competitive weekly pay, flexible shift schedules, and a supportive work environment. Perfect for detail-oriented individuals with a passion for exceptional guest experiences. Enjoy career growth opportunities and benefits including health insurance and paid time off. Apply today to become part of our award-winning team!
Responsibilities
- Manage guest check-in/check-out processes efficiently
- Handle reservations and room assignments
- Respond to guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Utilize property management systems (PMS) effectively
- Maintain lobby area cleanliness and professional appearance
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Proficiency in PMS software (e.g., Opera, RoomRanger)
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling abilities
- Positive attitude with guest-focused mindset