Job Description
Join our award-winning downtown Seattle hotel as a Front Desk Agent and experience the perfect blend of hospitality excellence and weekly pay! We're seeking charismatic professionals to create unforgettable guest experiences while enjoying competitive compensation paid weekly. You'll be the first point of contact for our international clientele in a luxury setting near Pike Place Market. We offer comprehensive training, flexible scheduling, and opportunities for career growth within our 5-star property. If you thrive in fast-paced environments and take pride in delivering exceptional service, apply today to start your journey with us!
Responsibilities
- Check in/out guests efficiently using Opera property management system
- Manage room reservations and optimize occupancy rates
- Handle guest inquiries and resolve complaints with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell premium rooms and hotel amenities
- Assist with valet services and luggage handling
- Maintain a clean, organized lobby area
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency with reservation systems (Opera, Fidelio)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Valid Washington state driver's license preferred
- Flexibility to work weekends, nights, and holidays
- Basic knowledge of Seattle attractions and transportation
- High school diploma or equivalent required