Job Description
Join our dynamic hospitality team as a Front Desk Agent in vibrant Jacksonville, FL! Enjoy weekly pay, flexible shift schedules, and a supportive work environment. We're seeking energetic professionals who thrive in customer-facing roles and want to advance their careers in the hospitality industry. Perfect for candidates seeking stability with weekly compensation and varied shifts. Apply today to become part of our award-winning team!
Responsibilities
- Manage check-in/check-out procedures for guests with speed and accuracy
- Handle reservations, inquiries, and payment processing
- Resolve guest concerns promptly and professionally
- Operate property management systems (PMS) efficiently
- Coordinate with housekeeping and maintenance teams
- Maintain detailed records of guest interactions
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience
- Proficiency with PMS software (e.g., Opera, Fidelio)
- Strong communication and problem-solving skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer literacy and cash handling experience
- Positive attitude and teamwork orientation