Job Description
Join our award-winning team as a Front Desk Agent at the prestigious Grand Hotel & Suites in downtown Kansas City! We're seeking energetic, guest-focused individuals to create memorable experiences for our international clientele. Enjoy weekly pay, comprehensive training, and a supportive environment where your growth is prioritized. No prior experience needed—we provide all the tools to succeed in this dynamic hospitality role.
Why You'll Love Working With Us:
- Weekly paycheck with direct deposit
- Free on-site parking and meal discounts
- Health benefits and 401(k) matching
- Clear career advancement paths
- Modern downtown location near attractions
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety
- Assist with special events and VIP guest services
- Participate in daily shift briefings and training sessions
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to stand/walk for extended periods
- Flexible availability including weekends and holidays
- Positive attitude and problem-solving mindset
- No hospitality experience required – we train!
- Valid driver's license (for occasional errands)