Job Description
Join our award-winning team at Grand Hospitality Group, Wichita's premier luxury destination! We're seeking enthusiastic individuals to kickstart their hospitality careers in our vibrant downtown location. As an Entry-Level Hotel Associate, you'll be the heart of our guest experience while developing valuable skills in customer service, operations, and teamwork. Enjoy competitive pay, flexible shift scheduling, and comprehensive training – no prior hotel experience required! Perfect for career changers, recent graduates, and service-minded professionals.
Responsibilities
- Deliver exceptional guest service across front desk, concierge, and housekeeping operations
- Manage check-in/check-out processes efficiently using PMS systems
- Handle guest inquiries, requests, and resolve issues with professionalism
- Coordinate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards for cleanliness, safety, and guest satisfaction
- Process payments and maintain accurate financial documentation
- Assist with event setup and special guest arrangements
Qualifications
- High school diploma or equivalent (college students welcome)
- Strong communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer literacy and comfort with technology
- Attention to detail and problem-solving abilities
- Positive attitude and teamwork-oriented mindset
- Reliable transportation and punctuality
- No experience required – we provide comprehensive training