Job Description
Join our award-winning team at Mesa Grand Hotel as a Front Desk Agent! We're seeking enthusiastic, guest-focused professionals to create memorable experiences for our visitors. Enjoy competitive weekly pay, comprehensive training, and a supportive environment perfect for career growth. No experience required – we provide all necessary training!
Our hotel offers a vibrant downtown location with modern amenities and a commitment to excellence. As a key ambassador of our brand, you'll be the first point of contact for guests, ensuring seamless check-ins, exceptional service, and problem-solving excellence.
Benefits include:
- Weekly pay (direct deposit)
- Free parking
- Employee discounts on hotel services
- Flexible scheduling options
- Career advancement opportunities
Responsibilities
- Warmly welcome and register guests with exceptional customer service
- Efficiently manage check-in/check-out processes using hotel software
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Operate telephone systems and manage communications
- Assist with reservations and room assignments
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency (Microsoft Office)
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Willingness to work weekends, evenings, and holidays
- No prior experience required - training provided!
- Must pass background check and drug screening