Job Description
Join our dynamic hospitality team at Grand Heights Hotel in Washington Heights! We're seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences with weekly pay and no prior experience required. If you're passionate about customer service and ready to grow your career in the heart of NYC, apply today!
Responsibilities
- Check in/out guests efficiently while maintaining accurate records
- Manage reservations and room assignments via property management systems
- Handle guest inquiries and resolve concerns with professionalism
- Process payments and manage cash drawer operations
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety protocols
- Assist with concierge services and local recommendations
Qualifications
- No prior experience required – full training provided
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to stand for extended periods and lift 25 lbs
- Flexible availability including evenings/weekends
- Positive attitude and problem-solving mindset
- High school diploma or equivalent
- Valid work authorization in the US