Job Description
Join our dynamic team at Grand City Hospitality Group as a Front Desk Agent and kickstart your hospitality career! We're seeking energetic individuals with a passion for customer service to be the first point of contact for our guests. Enjoy competitive pay with weekly payouts, comprehensive training, and a supportive work environment. No prior experience required – we provide all the tools you need to succeed!
Responsibilities
- Warmly welcome and assist guests with check-in/check-out procedures
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Ensure lobby area remains clean and organized
- Utilize hotel management software effectively
Qualifications
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- Ability to work flexible shifts including weekends
- Attention to detail and organizational skills
- No experience required – training provided