Job Description
Join our award-winning team as a Front Desk Agent where your smile sets the tone for exceptional guest experiences! We're seeking energetic individuals with no prior experience to deliver outstanding service at our downtown Jacksonville location. Enjoy weekly pay, comprehensive training, and a vibrant team environment. Perfect for career changers, recent graduates, or those entering the hospitality field.
Responsibilities
- Check guests in/out efficiently using PMS systems
- Handle reservations and manage room availability
- Process payments and manage cash handling procedures
- Resolve guest inquiries with prompt professionalism
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain accurate guest records and documentation
- Uphold brand standards and safety protocols
Qualifications
- No experience required - full training provided!
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts (nights/weekends)
- Positive attitude and problem-solving mindset
- Attention to detail and organizational skills
- Must pass background check