Job Description
Join our award-winning hospitality team as a Front Desk Agent and start your career in customer service with weekly pay! We're seeking friendly, energetic individuals to create memorable guest experiences at our premier Albuquerque location. No experience necessary – we provide comprehensive training. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a supportive environment.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments
- Respond to guest inquiries with exceptional service
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns promptly and professionally
- Operate switchboard and handle multi-line phone systems
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts including weekends
- Customer service mindset (no experience required)
- Attention to detail and organizational skills
- Ability to stand for extended periods