Job Description
Join our dynamic team as a Front Desk Agent at Philadelphia Hospitality Group! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences at our downtown Philadelphia location. Enjoy competitive weekly pay, comprehensive training, and opportunities for growth in the hospitality industry. If you're a people person with a passion for service, apply today and start your career journey with us!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Respond to guest inquiries via phone, email, and in-person
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance departments
- Uphold high standards of cleanliness and professionalism at the front desk
- Assist with special requests and VIP guest arrangements
Qualifications
- No prior experience required - we provide full training
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Proficiency with basic computer applications
- Ability to multitask in a fast-paced environment
- Positive attitude and customer service mindset
- Flexibility to work evenings, weekends, and holidays
- Valid Pennsylvania driver's license (if required for errands)