Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent and kickstart your career in hospitality! We're seeking enthusiastic individuals with no prior experience to provide exceptional guest experiences at our premier Austin location. Enjoy weekly pay, comprehensive training, and opportunities for growth in one of Texas' most vibrant cities. If you're passionate about customer service and ready to build a rewarding career, apply today!
Responsibilities
- Greet and check in/out guests with efficiency and warmth
- Manage reservation systems and room assignments
- Handle guest inquiries and resolve service issues
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions
- Maintain a clean and organized lobby environment
Qualifications
- No prior experience required - full training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends
- Basic computer proficiency
- Customer service mindset with problem-solving ability
- Reliable transportation to work location