Job Description
Join our dynamic hospitality team in downtown Portland! We're seeking a passionate Front Desk Agent to deliver exceptional guest experiences with weekly pay. As the first point of contact, you'll create memorable stays while managing check-ins, reservations, and inquiries. Enjoy competitive hourly rates, flexible scheduling, and a vibrant work environment in Oregon's most exciting city. Apply today to start your career in hospitality with immediate compensation!
Responsibilities
- Manage seamless guest check-in/check-out processes using hotel management software
- Handle reservation inquiries, modifications, and confirmations with precision
- Resolve guest complaints and service issues promptly and professionally
- Process payments, maintain accurate billing records, and balance daily transactions
- Coordinate with housekeeping, maintenance, and dining teams for operational excellence
- Provide local recommendations to enhance guest experiences
- Maintain a clean, organized front desk area with professional appearance
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency in PMS systems (e.g., Opera, Cloudbeds)
- Exceptional communication and conflict resolution skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of Portland attractions and local services
- Flexible availability including weekends and holidays
- High school diploma or equivalent required