Job Description
Are you looking for a stable career with weekly pay and flexible shift work? Apex Hospitality Management is seeking a professional and welcoming Front Desk Agent to join our team in the heart of Portland, Oregon. We pride ourselves on providing exceptional guest experiences and offer a supportive work environment for our staff.
In this role, you will be the face of our establishment, ensuring every guest feels valued and attended to. Whether you are an experienced professional or looking to start your career in hospitality, we provide the training and support you need to succeed.
Benefits Include:
- Weekly paychecks guaranteed.
- Flexible shift schedules to fit your lifestyle.
- Health, dental, and vision insurance for full-time hours.
- Employee discounts and referral bonuses.
Responsibilities
- Greet and welcome guests warmly upon arrival, managing check-in and check-out procedures with efficiency and accuracy.
- Answer incoming phone calls, emails, and inquiries promptly and professionally, directing messages as necessary.
- Manage the front desk operations, including handling mail, managing security access cards, and coordinating maintenance requests.
- Maintain the cleanliness and organization of the reception area, lobby, and common spaces at all times.
- Process payments, handle cash transactions, and manage POS systems accurately.
- Assist with administrative tasks such as data entry, filing, and inventory management.
- Ensure full compliance with all company policies, safety protocols, and local regulations.
Qualifications
- Previous experience in a front desk, reception, or customer service role is highly preferred.
- Strong interpersonal and communication skills with a focus on customer service.
- Proficiency in Microsoft Office Suite and familiarity with Property Management Systems (PMS).
- Ability to work a flexible schedule, including weekends, evenings, and holidays.
- High school diploma or GED equivalent required.
- Detail-oriented with excellent time management and multi-tasking abilities.