Job Description
Join Our Team in Raleigh!
We are seeking a welcoming and organized Front Desk Agent to join our growing hospitality team. If you are looking for a position that offers Weekly Pay, flexible Shift Work options, and a chance to be the face of a premier Raleigh establishment, we want to meet you.
In this role, you will be the first point of contact for our guests, ensuring a smooth and memorable experience from arrival to departure. We pride ourselves on a positive work culture that values reliability and excellent customer service.
Why Apply?
- Competitive hourly rate ($18.00 - $22.00)
- Weekly paychecks guaranteed
- Flexible scheduling to work around your life
- Opportunity for growth within the hospitality industry
Responsibilities
- Check guests in and out efficiently, processing payments and verifying identification.
- Answer incoming phone calls, respond to emails, and manage guest inquiries in a timely manner.
- Handle guest complaints or special requests professionally and escalate issues when necessary.
- Maintain the cleanliness and organization of the front desk area and lobby.
- Assist with administrative tasks, such as filing, data entry, and maintaining guest records.
- Ensure compliance with all hotel policies, safety regulations, and security procedures.
- Collaborate with housekeeping and maintenance teams to ensure guest rooms are ready.
Qualifications
- High school diploma or GED required.
- Previous experience in customer service, reception, or hospitality is preferred but not required.
- Strong verbal communication and interpersonal skills.
- Ability to work flexible shifts, including weekends, evenings, and holidays.
- Proficiency with computers and basic office software (Microsoft Office).
- A friendly, approachable, and professional demeanor.
- Ability to stand and walk for extended periods.