Job Description
Join our award-winning hospitality team as a Front Desk Agent at Grand Hotel Group! We're seeking dynamic professionals to deliver exceptional guest experiences in our vibrant Los Angeles location. Enjoy weekly pay, competitive compensation, and flexible shift schedules that work with your lifestyle. Be the first impression for our international guests while advancing your career in one of California's most exciting cities.
Why Join Us?
• Weekly paycheck for immediate financial relief
• Comprehensive training and career advancement paths
• Employee discounts on hotel stays and dining
• Health benefits for full-time team members
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards through exceptional service delivery
- Participate in daily shift briefings and team meetings
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency with hotel management software (Opera, etc.)
- Strong communication and problem-solving abilities
- Flexible availability including nights, weekends, and holidays
- Basic math skills for cash handling and billing
- Ability to stand for extended periods and lift 15 lbs
- Valid California driver's license (if required for errands)