Job Description
Join our award-winning luxury hotel in Tucson and enjoy weekly pay with flexible shift schedules! As a Front Desk Agent, you'll be the first point of contact for our guests, delivering exceptional service while working in a dynamic, fast-paced environment. We offer competitive pay, comprehensive benefits, and opportunities for growth within our hospitality team. Perfect for night owls and early birds alike!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Handle guest inquiries and resolve issues with professionalism
- Process payments and manage cash drawer accurately
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services to enhance guest experience
- Maintain cleanliness and organization at the front desk area
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer proficiency with reservation systems
- High school diploma or equivalent required
- Valid Arizona driver's license (if airport transfers involved)