Job Description
Join our award-winning team at Hospitality Plus Dallas as a Front Desk Agent and enjoy the flexibility of weekly pay and shift work in the heart of Texas! We're seeking energetic professionals to deliver exceptional guest experiences at our premium downtown location. With competitive compensation, career growth opportunities, and a vibrant team culture, this is your chance to thrive in hospitality. Immediate openings available!
Responsibilities
- Check in/out guests efficiently while maintaining accuracy in reservation systems
- Process payments, manage key cards, and resolve billing discrepancies
- Coordinate with housekeeping and maintenance teams for seamless operations
- Answer multi-line phones and handle guest inquiries with professionalism
- Execute upselling strategies for room upgrades and hotel amenities
- Prepare daily reports and maintain organized guest records
Qualifications
- 1+ years front desk or customer service experience in hospitality
- Proficiency with PMS systems (e.g., Opera, SiteMinder)
- Strong multitasking abilities with attention to detail
- Flexible availability including nights, weekends, and holidays
- Exceptional communication and conflict resolution skills
- High school diploma or equivalent required
- Basic knowledge of Dallas tourism attractions preferred