Job Description
Join our award-winning hospitality team in Colorado Springs! We're seeking energetic Front Desk Agents to deliver exceptional guest experiences with weekly pay and flexible shift schedules. Enjoy competitive benefits, career growth opportunities, and a vibrant workplace in the heart of the Rockies.
Responsibilities
- Manage check-in/check-out processes with precision and professionalism
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate reservation records
- Coordinate with housekeeping and maintenance teams
- Execute upselling strategies for hotel amenities
- Maintain a clean and organized lobby area
Qualifications
- 1+ years hospitality or customer service experience
- Strong communication and problem-solving skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Proficiency in reservation systems (e.g., Opera, PMS)
- High school diploma or equivalent required
- Basic computer literacy and cash handling experience