Job Description
Join our dynamic team at Premier Hospitality Group as a Front Desk Agent in sunny Miami! We're seeking energetic professionals to deliver exceptional guest experiences while enjoying weekly pay and flexible shift schedules. Perfect for early risers or night owls – you choose your shift!
As the first point of contact for our guests, you'll create memorable stays while advancing your hospitality career. We offer competitive compensation, comprehensive training, and opportunities for growth within our expanding portfolio of premium properties.
Responsibilities
- Manage guest check-ins/checkouts with efficiency and warmth
- Handle reservation systems and room assignments
- Resolve guest inquiries and concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Operate property management software (e.g., Opera)
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent required
- 1+ years front desk or customer service experience
- Proficiency with reservation systems and Microsoft Office
- Exceptional communication and problem-solving skills
- Flexible availability for day/night/weekend shifts
- Basic knowledge of Miami tourism attractions
- Ability to multitask in fast-paced environments
- Valid Florida driver's license (preferred)