Job Description
Are you a dedicated professional seeking a rewarding career in hospitality? Grand Horizon Properties is seeking a dynamic Front Desk Agent to join our vibrant team in Miami, FL.
We pride ourselves on delivering world-class service, and we are looking for individuals who are passionate about guest relations and operational excellence. We offer a competitive Weekly Pay structure and flexible Shift Work schedules designed to fit your lifestyle. Whether you are looking for full-time stability or part-time flexibility, we provide the training and support you need to thrive.
Why Join Us?
- Weekly paychecks guaranteed.
- Flexible shift options to suit your needs.
- Opportunities for career advancement within the company.
- Modern work environment in the heart of Miami.
Responsibilities
- Manage check-in and check-out procedures efficiently and with a welcoming demeanor.
- Answer and direct incoming calls and emails promptly to ensure no guest is left waiting.
- Handle guest inquiries, complaints, and special requests to ensure 100% guest satisfaction.
- Assist in the maintenance of the lobby area, reception desk, and common spaces.
- Monitor building security systems and access control for the safety of all residents and guests.
- Collaborate with housekeeping and maintenance teams to ensure the property is pristine and ready for occupancy.
- Process payments and maintain accurate records of financial transactions.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in hospitality, reception, or customer service is preferred.
- Strong computer proficiency (MS Office, property management software experience a plus).
- Excellent verbal and written communication skills.
- Ability to stand for extended periods and work various shifts, including weekends and holidays.
- Professional appearance and a positive, customer-focused attitude.
- Ability to work independently and as part of a team.