Job Description
Join our award-winning team at the luxurious Grand Charlotte Hotel! We're seeking enthusiastic individuals to kickstart their hospitality careers through our paid training program. Enjoy competitive pay, flexible shift schedules, and opportunities for advancement in a dynamic environment. Perfect for students and career changers!
Responsibilities
- Deliver exceptional guest experiences through front desk operations
- Manage check-in/check-out processes and room assignments
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Participate in shift handovers and team briefings
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer proficiency
- Professional appearance and positive attitude
- Must pass background check and drug screening