Job Description
We are seeking a highly motivated and personable Front Desk Agent to join our award-winning hospitality team in Wichita, Kansas. If you are looking for a career with weekly pay and flexible shift work opportunities, this is the perfect opportunity for you.
At Horizon Hospitality Group, we pride ourselves on delivering exceptional guest experiences. As the first point of contact for our guests, you will play a crucial role in setting the tone for their stay. We offer a dynamic work environment, competitive benefits, and a culture that values teamwork and professional growth.
Why Join Us?
- Weekly Paychecks
- Flexible Shift Schedules
- Employee Discounts
- Career Advancement Opportunities
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Manage the front desk operations efficiently, including check-in and check-out processes.
- Answer incoming calls and respond to emails in a timely and professional manner.
- Handle guest inquiries, complaints, and requests with empathy and problem-solving skills.
- Process payments and manage accurate cash handling and credit card transactions.
- Collaborate with housekeeping and maintenance teams to ensure guest rooms are ready.
- Assist with administrative tasks such as filing and data entry.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience as a Front Desk Agent, Receptionist, or in the hospitality industry is preferred.
- Strong communication and interpersonal skills.
- Proficiency in using computer systems and POS software.
- Ability to work various shifts, including weekends and holidays.
- Professional appearance and demeanor.
- Valid driver's license may be required.