Job Description
Join our dynamic team at Oceanview Hospitality Group as a Front Desk Agent in sunny Virginia Beach! We're seeking charismatic individuals to deliver exceptional guest experiences while enjoying weekly pay and career growth opportunities. Perfect for hospitality professionals who thrive in fast-paced coastal environments.
Responsibilities
- Manage guest check-ins/checkouts with efficiency and warmth
- Handle reservations and room assignments using PMS systems
- Resolve guest inquiries and complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions
- Maintain a clean, organized front desk area
Qualifications
- 1+ years hospitality or customer service experience
- Proficiency with reservation software (e.g., Opera, Delphi)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling abilities
- Positive attitude and problem-solving mindset
- Valid Virginia driver's license preferred