Job Description
Are you a people person looking for an exciting opportunity in the hospitality industry? Grand Sacramento Hotel & Suites is looking for energetic and friendly individuals to join our front-of-house team.
Even if you are new to the industry, we provide comprehensive training to help you succeed. We pride ourselves on delivering world-class service and creating memorable experiences for our guests.
Why Join Us?
- Competitive pay with performance bonuses
- Flexible scheduling to work with your life
- Free meals during shifts
- Opportunities for advancement into management
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Manage guest check-ins and check-outs efficiently using hotel management software.
- Answer incoming phone calls and emails promptly, addressing inquiries and resolving issues.
- Assist guests with directions, recommendations, and local area information.
- Process payments and handle cash or credit transactions accurately.
- Collaborate with housekeeping and maintenance teams to ensure guest rooms are ready.
Qualifications
- High school diploma or GED is required.
- Excellent communication and interpersonal skills.
- Ability to stand for extended periods and lift light objects.
- A friendly, outgoing, and professional demeanor.
- Basic computer literacy and ability to learn new software quickly.
- Must be available to work weekends and holidays.