Job Description
Join our vibrant team at Grand Orleans Hotel as a Front Desk Agent! No experience is required—we provide comprehensive training to launch your hospitality career. As the first point of contact for our guests, you'll deliver exceptional service while handling check-ins, reservations, and inquiries. Enjoy a dynamic work environment in the heart of New Orleans with competitive pay and growth opportunities.
Responsibilities
- Warmly greet and assist guests with check-in/check-out processes
- Manage reservations and maintain accurate booking systems
- Respond promptly to guest inquiries and resolve concerns
- Process payments and handle cash/credit transactions securely
- Coordinate with housekeeping and maintenance teams
- Ensure lobby area remains clean and organized
- Assist with luggage and special guest requests
Qualifications
- No prior experience required—training provided!
- High school diploma or equivalent
- Outstanding communication and interpersonal skills
- Strong attention to detail and multitasking ability
- Basic computer proficiency
- Flexible availability (evenings, weekends, holidays)
- Positive attitude and team player mindset
- Ability to stand for extended periods