Job Description
Join our award-winning team at Coastal Hospitality Group and kickstart your career in the heart of San Diego's vibrant tourism industry! We're seeking enthusiastic Entry-Level Hotel Associates to deliver exceptional guest experiences at our beachfront property. No prior experience required – we provide comprehensive training and growth opportunities for motivated individuals passionate about hospitality. Enjoy competitive pay, benefits, and the chance to work in one of America's most desirable destinations.
Responsibilities
- Deliver outstanding customer service to guests at check-in, check-out, and during their stay
- Assist with front desk operations including reservations, billing inquiries, and room assignments
- Coordinate with housekeeping and maintenance teams to ensure guest satisfaction
- Handle guest requests, complaints, and special arrangements with professionalism
- Process payments and maintain accurate guest records using hotel management systems
- Support concierge services with local recommendations and activity bookings
- Uphold brand standards through consistent attention to detail and cleanliness
Qualifications
- High school diploma or equivalent required
- Positive attitude with strong customer service focus
- Ability to work flexible shifts including weekends, evenings, and holidays
- Basic computer literacy and comfort with reservation systems
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Valid work authorization in the United States
- Willingness to undergo background check and drug screening