Job Description
Join our award-winning hospitality team as a Front Desk Agent! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences at our downtown Columbus location. This is your perfect entry point into the hospitality industry with comprehensive training and career growth opportunities. Enjoy competitive pay, flexible scheduling, and a supportive work environment.
Responsibilities
- Check guests in/out efficiently using our property management system
- Manage reservations and room assignments with precision
- Assist guests with inquiries, requests, and local recommendations
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through professional appearance and conduct
- Handle emergency situations calmly and effectively
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent required
- Strong customer service mindset and communication skills
- Basic computer proficiency with willingness to learn new systems
- Ability to work flexible shifts including weekends/holidays
- Professional appearance and positive attitude
- Detail-oriented with strong organizational abilities
- Valid driver's license preferred