Job Description
Launch your hospitality career with Grand Hospitality Group! We're seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences at our iconic Los Angeles location. No prior experience required – we provide comprehensive training to help you thrive in a fast-paced environment. Enjoy flexible scheduling, competitive pay, and opportunities for advancement while working alongside a supportive team dedicated to excellence.
Responsibilities
- Warmly welcome guests, check-ins/check-outs, and manage reservations efficiently
- Address guest inquiries and resolve issues with empathy and professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards through exceptional service and attention to detail
- Utilize property management software (training provided)
- Collaborate with team members to ensure smooth daily operations
Qualifications
- No experience required – we train motivated individuals
- Strong communication and interpersonal skills
- Ability to multitask in a dynamic setting
- Basic computer literacy and willingness to learn systems
- Punctuality and reliability with flexible availability
- Professional appearance and positive attitude
- Problem-solving mindset with customer-first approach
- Must be authorized to work in the US