Job Description
Join our dynamic team at the Grand Orleans Hotel and become an essential part of New Orleans' vibrant hospitality scene! We're seeking a dedicated Hotel Shift Supervisor to ensure seamless operations during evening and overnight shifts. Enjoy competitive pay, flexible scheduling, and immediate start opportunities in the heart of the French Quarter. Apply today and start your career in one of America's most exciting cities!
Responsibilities
- Oversee all front desk, housekeeping, and security operations during assigned shifts
- Manage staff scheduling, training, and performance evaluations
- Handle guest inquiries, complaints, and emergency situations with professionalism
- Conduct daily inspections of guest rooms, public areas, and facilities
- Coordinate with department heads to ensure service standards are met
- Maintain accurate shift logs and financial transaction records
- Implement safety protocols and emergency procedures
Qualifications
- Minimum 2 years hotel or hospitality management experience
- Proven leadership and team management skills
- Excellent communication and conflict resolution abilities
- Ability to work flexible hours including nights, weekends, and holidays
- Strong knowledge of hotel operations and guest services
- Basic proficiency in property management systems (PMS)
- Valid Louisiana driver's license and reliable transportation
- High school diploma or equivalent; hospitality degree preferred