Job Description
Join our award-winning hotel team in Oklahoma City! We're urgently seeking passionate hospitality professionals to deliver exceptional guest experiences. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in the heart of Oklahoma's thriving tourism industry. Perfect for individuals who thrive in fast-paced environments and value teamwork. Apply today to become part of our renowned service culture!
Responsibilities
- Deliver outstanding guest service across all hotel departments including front desk, housekeeping, and concierge
- Manage check-in/check-out procedures with efficiency and attention to detail
- Coordinate with housekeeping and maintenance teams to ensure guest room standards
- Handle guest inquiries, complaints, and special requests promptly
- Assist with event setup and banquet operations when required
- Maintain strict adherence to safety and hygiene protocols
- Collaborate with cross-functional teams to optimize guest satisfaction
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic knowledge of hotel management systems (PMS)
- Valid Oklahoma driver's license (if applicable to role)
- Ability to lift 25 lbs and stand for extended periods
- Food Handler's certification preferred
- High school diploma or equivalent required