Job Description
Join our award-winning hotel team in Kansas City and launch your hospitality career! We're seeking enthusiastic individuals with no prior experience to become part of our dynamic guest experience team. Enjoy competitive pay, comprehensive training, and growth opportunities in the heart of Missouri's vibrant tourism scene. As a Full-Time Hotel Associate, you'll deliver exceptional service while building transferable skills in customer relations, operations, and teamwork.
Responsibilities
- Provide exceptional front desk service including check-ins, check-outs, and guest inquiries
- Assist with guest room coordination and maintenance requests
- Manage reservation systems and billing processes
- Collaborate with housekeeping and maintenance teams for seamless operations
- Respond to guest inquiries with professionalism and problem-solving skills
- Contribute to a positive team environment through open communication
- Adhere to all safety and hygiene protocols
Qualifications
- No prior hotel experience required - we provide comprehensive training
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Basic computer literacy and willingness to learn new systems
- High school diploma or equivalent
- Positive attitude and commitment to guest satisfaction
- Ability to stand for extended periods and lift up to 25 lbs