Job Description
Join our award-winning luxury hotel in the heart of Phoenix, Arizona, as a Full-Time Hotel Manager. Lead our dynamic team to deliver exceptional guest experiences while driving operational excellence. This senior leadership role offers competitive compensation, comprehensive benefits, and opportunities for career growth within a renowned hospitality brand.
We're seeking a passionate hospitality professional to oversee daily operations, manage staff, and ensure our guests enjoy unforgettable stays. If you thrive in fast-paced environments and are committed to service excellence, we encourage you to apply today.
Responsibilities
- Manage all hotel departments including front desk, housekeeping, food & beverage, and maintenance
- Develop and implement strategic initiatives to enhance guest satisfaction and loyalty
- Oversee staff recruitment, training, and performance management
- Monitor financial performance including budgeting, P&L analysis, and cost control
- Ensure compliance with safety regulations and brand standards
- Coordinate with vendors and local partners to enhance guest experiences
- Handle guest complaints and resolve issues with professionalism
Qualifications
- Bachelor's degree in Hospitality Management or related field required
- 5+ years progressive hotel management experience
- Proven track record of exceeding revenue and guest satisfaction goals
- Strong knowledge of hotel operations and industry best practices
- Excellent leadership, communication, and problem-solving skills
- Ability to work flexible schedules including nights, weekends, and holidays
- Valid Arizona driver's license and clean driving record