Job Description
Join Atlanta's premier luxury hospitality destination as our next Hotel Manager! At Grand Plaza Hotel, we're seeking a dynamic leader to orchestrate exceptional guest experiences while driving operational excellence. Located in the vibrant heart of downtown Atlanta, our 5-star property offers unparalleled career growth in a fast-paced environment. If you're passionate about hospitality innovation and team development, this is your opportunity to shine in the city's thriving tourism scene.
Responsibilities
- Oversee daily hotel operations including front desk, housekeeping, and concierge services
- Develop and implement strategic initiatives to enhance guest satisfaction and loyalty
- Manage departmental budgets, financial reporting, and cost control measures
- Lead, train, and mentor a diverse team of hospitality professionals
- Collaborate with sales and marketing teams to drive occupancy and revenue
- Ensure compliance with safety regulations and brand standards
- Handle VIP guest requests and resolve escalated service issues
Qualifications
- 5+ years progressive hotel management experience with luxury properties
- Bachelor's degree in Hospitality Management or related field
- Proven track record in P&L management and revenue optimization
- Strong leadership skills with experience developing high-performing teams
- Exceptional problem-solving and conflict resolution abilities
- Deep knowledge of Atlanta's tourism market and hospitality trends
- Proficiency in hotel management systems (Opera, Fidelio)
- Valid Georgia hospitality certification preferred