Job Description
Join our award-winning luxury hotel in the heart of downtown Dallas! As a key member of our leadership team, you'll drive exceptional guest experiences while managing daily operations. We offer competitive compensation, comprehensive benefits, and career advancement opportunities in one of Texas' most vibrant hospitality markets.
Responsibilities
- Oversee all hotel departments including front desk, housekeeping, and F&B services
- Develop and implement strategic initiatives to enhance guest satisfaction and revenue
- Manage staff scheduling, training, and performance evaluations
- Monitor financial performance through budget management and cost control
- Ensure compliance with health/safety regulations and brand standards
- Resolve complex guest issues with professionalism and discretion
- Collaborate with sales team to maximize occupancy and profitability
Qualifications
- 5+ years progressive hotel management experience
- Proven leadership skills with staff development expertise
- Strong financial acumen and budget management abilities
- Exceptional customer service and problem-solving skills
- Valid Texas Food Handler/ServSafe certification
- Proficiency in hotel management software (Opera, etc.)
- Bachelor's degree in Hospitality or related field preferred
- Ability to work flexible shifts including nights/weekends