Job Description
Join our award-winning team at Grand Plaza Hotel Dallas, where luxury meets Southern hospitality! We're seeking a dynamic Hotel Manager to lead our operations and deliver exceptional guest experiences in the heart of Dallas. Enjoy competitive compensation, comprehensive benefits, and career growth opportunities in one of Texas' most vibrant cities. Be part of a culture that values innovation, teamwork, and excellence in hospitality.
Responsibilities
- Oversee daily hotel operations ensuring exceptional guest satisfaction and service standards
- Lead and mentor 50+ staff members across departments including front desk, housekeeping, and F&B
- Develop and implement strategic sales initiatives to maximize occupancy and revenue
- Manage budgets, financial reporting, and cost control measures
- Coordinate with vendors, contractors, and corporate partners
- Ensure compliance with health, safety, and brand standards
- Resolve complex guest inquiries and service escalations
Qualifications
- 5+ years hotel management experience with luxury or full-service properties
- Proven track record in revenue management and P&L oversight
- Bachelor's degree in Hospitality Management or related field required
- Strong leadership skills with ability to motivate diverse teams
- Expert knowledge of Opera, Yield Management, and industry software
- Texas Food Manager Certification preferred
- Exceptional communication and conflict resolution abilities
- Ability to work flexible schedules including nights/weekends/holidays