Job Description
We're seeking a dynamic Hotel Manager to lead our flagship luxury property in downtown Portland. Join our award-winning team and deliver unforgettable guest experiences while driving operational excellence in one of America's most vibrant cities. This role offers competitive compensation, career advancement, and the opportunity to shape Portland's hospitality landscape.
As a key leader in our portfolio, you'll oversee daily operations, mentor high-performing teams, and implement innovative guest engagement strategies. Our Portland location combines Pacific Northwest charm with urban sophistication—perfect for hospitality professionals seeking both professional growth and lifestyle appeal.
Responsibilities
- Direct all hotel operations including front desk, housekeeping, F&B, and concierge services
- Develop and execute revenue management strategies to maximize occupancy and ADR
- Lead, train, and motivate cross-functional teams to deliver exceptional service
- Monitor financial performance, control costs, and optimize operational efficiency
- Implement brand standards and ensure compliance with health/safety regulations
- Forge strategic partnerships with local businesses and tourism boards
- Drive guest satisfaction through personalized service recovery initiatives
- Lead sustainability programs aligned with our eco-conscious brand values
Qualifications
- Bachelor's degree in Hospitality Management or related field (required)
- 5+ years progressive hotel experience with 3+ years in management
- Proven track record of achieving financial targets and KPIs
- Expert knowledge of PMS systems (Opera/Micros preferred)
- Exceptional leadership and team development skills
- Strong financial acumen and budget management experience
- Valid Oregon Food Handler's and ServSafe certifications
- Ability to work flexible schedule including nights, weekends, holidays